Frequently Asked Questions
Printed workwear and embroidered clothing support
Advance Printwear specialise in high quality printed workwear and embroidered clothing. We’re aware that ordering personalised clothing can sometimes be confusing or daunting so we’ve assembled the following to help with the queries we’re asked most often.
Frequently asked questions
What sized garments are available?
Most of our garments are sized in relation to what you’d find on the High Street, so if a large fits you then the large we supply will. We can advise which products have a wider size span, such as some garments are sized from XSmall in men’s and ladies through to 6XL. Some shirts such as our Oxford range start from 14” collar through to 22” and ladies from size 8 through to 24.
I need to make sure the garments will fit?
We understand how important it is to make sure a garment will fit before printing so we do have a garment fitting service – we’ll send you a garment to try on and make sure you’re happy how it fits. W can do this for regular, fitted and tailored shirts.
Our team need a range of sizes and we’re concerned about brand consistency?
It is always our a concern of ours to and so we have taken steps to make sure that colours and styling is consistent across a range of sizes. We can advise of what products are best for consistency across your workforce.
I have a multi-site business and consistency of uniform is a real issue – it’s also proving expensive ordering for each site - can you help?
What artwork, logos and designs do you accept?
Can you deliver to me?
How do you change for embroidery and embroidered workwear?
Can you add individual names and numbers?
How long will completing my order take?
When will I receive order confirmation?
What is your packaging policy?
What payments do you accept?
When will I receive my proofs?
Upon receipt of your order and artwork, we will prepare a proof sheet, which will be sent to you for approval. Work will not commence until the proof has been signed and returned.
How do you charge for screen printing?
A screen is required for each colour in your design. The cost £16.50 +VAT per screen. There is a charge of £10 + VAT if you decide to change a colour.
What are AI files?
The native file format of Adobe Illustrator, which is the industry-leading software for creating vector graphics.